Bonne Santé Wellness Center
860.434.7429
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FAQs About Our Glow Skincare Line


Q. How is the Glow skincare range different?
A. The active ingredients in our products are organic, pure, 100% natural and do not contain any of the substances that typically cause irritations: fillers, paraben, palmitate, phenoxyethanol, paraffin, propylene glycol, mineral oil, formaldehyde, myristate, SLS, ALS, artificial color and fragrance. Our products contain no chemical or artifical preservatives (no parabens). They do not contain perfumes or fragrances or artifical colors and gain their smell and color from pure natural ingredients that are used to make them. They are never diluted with water, alcohol, thickeners, emulsifiers or any other “fillers”. Instead, pure ingredients are concentrated, which means they are most effective. They are made in small batches and have a shelf life ranging from 6 months to 1 year, depending on the product so must be used quickly. TOP
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​Q. Are Glow Naturally products suitable for sensitive skin?
A. We have a sensitive skin range that suits most people with sensitive skin. These products are formulated without essential oils but note that because of this they have no natural aroma. TOP

Q. Which products are suitable for me?
A. You can visit our compatibility chart to determine which product best suits your skin type and condition.
Click Here to access our compatibility chart.
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Q. How do I return items?
A. UNOPENED and UNUSED goods in SALEABLE condition may be accepted within 10 days of delivery for return or exchange, with prior approval. We will not be able to refund your initial shipping charges for the order or reimburse for the postage of returns or exchanges. All returns MUST be accompanied by a Return Authorization Number (RA)--Please call us for an RA before attempting returns. Please include with the unopened item(s) all Packaging Materials, Order Number, Packing Slip, RA and Reason for Return. TOP

Q. I have very sensitive skin – should I use your soaps or skincare products?
A. While we do not make any medicinal claims for our soaps or skincare products, we can tell you that our oat & aloe soap have all been reported as highly effective by customers with sensitive or troubled skin. If you have eczema or dermatitis you should not use a chemically based soap or skincare product that has essential oils in it.
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Q. Where can I get more information on nutrition and skincare?
A. Rosemary is a regular contributor to nutrition and wellness articles. Read her latest article in http://www.lymeline.com. For regular monthly information, sign up for our E-newsletter for tips on healthy eating, recipes and ideas on caring for your skin through the ages. TOP
Our Wellness Services:
ORGANIC FACIALS
ACNE CLINIC
COSMETIC SERVICES
MASSAGE THERAPY
WEIGHT-LOSS PROGRAM
NUTRITIONAL COUNSELING
ORGANIC SKIN PRODUCTS
Hours:
Monday & Tuesday by appt only
​11am-5pm | Wednesday
9am-7pm | Thursday-Friday
9-4pm Saturday
10am-4pm | Sunday
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Bonne Santé, 4-2 Huntley Road, Old Lyme, CT 06371
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